General
Yes, we offer in-house design support. We can help you create your designs from your ideas. Let us know what you are looking for and we will turn it into a reality.
Yes, we offer samples. If you need stock samples to check quality and options, we provide it for FREE. If you need a sample of your own production prior to production, contact our customer support and we will guide you with available options depending on the nature of the project/order.
Yes, we do have some discounts in place which depend on the ordered items and quantities. Contact customer support for further details please.
Our sales office is based in Business Bay, Dubai. And our production unit is located in Ajman. Find complete details here.
You can reach out to us via email, WhatsApp and a phone call. You can find all the details here.
We are open Mondays to Saturdays from 9:00 AM till 6:00 PM.
Yes, sure. You can either visit us in our office. Or you can also set a meeting anywhere at your ease. Contact our customer support for further details.
Order Placement
Yes, we can print on your clothes as well. However, the possibility varies from item to item. Please contact customer support for further details.
No, we do not have any MOQ requirements. You can order even 1 piece from us and we will make it and deliver it.
We do DTF (direct-to-film), screen-printing, vinyl prints and sublimation processes on our products.
You can check our online available size charts here. If you are not sure or if you have your own custom sizing, feel free to contact our customer support.
You can share editable/source files in pdf, psd, ai formats with minimum of 300 dpi resolution.
Our pricing varies from order to order. It is affected by various factors. Generally, it includes the product manufacturing and delivery within Dubai, Sharjah and Ajman. However, to be sure of exact and accurate numbers, please contact our customer support.
We accept cash, bank transfers and online payments via debit cards.
Post Order Support
Once you place an order with us, we work on a digital mock up for you. Once the mock up is approved, the items are sent to production. In some cases, we also offer pre-production sampling but it depends on the nature of the order and total order quantity. When the items are ready, we pack them and deliver them directly or send them via courier.
Once the order has been confirmed and approval for production is given, any changes required will be prone to additional charges depending on which stage of production the items are at.
If the order has been approved for production, we DO NOT accept any order cancellations.
Washing the items under controlled conditions will have no effect of any sort. However, any exposure to vigorous detergents or bleaching agents will lead to discoloration and we offer no guarantee for this.
Shipping
Our usual time frame is 5-6 Business/Working days. We also offer Rush Services which depends on the ordered quantity and nature of products. Please contact customer support for further details.
We offer FREE delivery within Dubai, Sharjah and Ajman. Deliveries to other states are sent via courier and the cost will be borne by the customer.
If there is any manufacturing issue or the items are not delivered as described, we will arrange a pick up. Please contact customer support for further details.
